OTTY Refurbished Mattress Store

Welcome to our refurbished mattress store, where quality and affordability meet sustainable living. Through our refurbished store, we offer briefly-used mattresses that have been professionally cleaned, sanitized, and refurbished to ensure comfort and cleanliness.

By choosing a refurbished mattress, you're not only saving money but also contributing to environmental sustainability by reducing waste. Discover your ideal sleep solution with our eco-friendly and budget-friendly refurbished mattresses today!

Please note that due to the nature of the refurbished mattresses and accessories, we cannot guarantee when stock will be available, and will only list them on sale once they are available.

  • Testing and Inspection

    Every mattress undergoes extensive quality and functionality checks, using both manual and visual methods to ensure top-notch performance.

  • Renewing Inside and Out

    Any part of the mattress that doesn’t meet our high standards is repaired or replaced with authentic Otty materials. No shortcuts, just quality.

  • Cleaning and Sanitising

    The mattress cover and interior are thoroughly cleaned to ensure the refurbished mattresses are completely sanitised while feeling fresh and as-new.

Frequently Asked Questions

Do I need to rotate my mattress?

Yes, you must rotate your mattress once a month for the first 12 months and then once every 3 months thereafter. See full termshere.

I have back / joint pain issues, which mattress would be best for me?

The OTTY Original and Pure models are our most accredited when it comes to back and joint support. We would recommend these to anyone struggling with sleep due to these issues.

I overheat often while sleeping, which mattress would be best for me?

Our hybrid mattresses have long encapsulated spring units inside them, which do not store heat in between them and provide improved airflow compared to memory foam mattresses.

Additionally, some of our mattresses have bamboo & charcoal infused memory foam which further improves temperature regulation by wicking away moisture and providing a cool, fresh sleeping surface.

Because of this, we would recommend the OTTY Pure if you like a medium firm mattress, or the OTTY Firm, if you prefer a firm mattress. 

How can I get rid of my old mattress?

We offer a service at checkout to have your old mattress collected and recycled, for a cost of £40. This will usually happen at the same time as your delivery.

You can also usually have it recycled by your local council. 

What base do I need for my mattress?

OTTY can be used with a variety of standard bed bases, such as divans, slatted frames, adjustable beds, or platform beds. We highly recommend slatted bases because they allow better airflow beneath the mattress.

However, we do not offer any guarantee using the mattress with steel bed frames and thin steel supports, as they may not offer the essential support needed for the mattress. This lack of support could potentially result in sagging over time.

See T&Cs for full terms.

How long will an OTTY mattress last?

With proper care, the OTTY mattress should last you more than 10 years.

We guarantee new mattresses for 10 years as we usually recommend changing mattresses around every 8-10 years due to hygiene reasons, and because of new improved technology in our mattresses being added.

Refurbished mattresses come with 1 year warranty.

What happens if your rejuvenated mattress is unavailable?

In the event that our rejuvenated mattress stock is unavailable after you have purchased it, we may offer a new boxed mattress as a replacement. Please note that this replacement will come with a 1-year guarantee, matching the warranty terms provided for our rejuvenated mattresses.

Are OTTY mattresses suitable for children?

Yes. As we only make medium to firm mattresses, we normally recommend them for children over the age of 3, all the way through to adulthood! 

We also sell waterproof mattress protectors which can be useful for the younger users.

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More Refurbished Mattress FAQs

  • Is it safe to buy a refurbished mattress?

    Yes, it is safe to buy a refurbished mattress when purchased from a reputable store. Our refurbished mattresses undergo thorough cleaning, sanitization, and quality checks to ensure they meet high standards for hygiene and comfort. This process guarantees that you receive a clean and safe mattress at a fraction of the cost of a new one.

  • What is the life of a good mattress?

    The lifespan of a good mattress typically ranges from 7 to 10 years, depending on the materials and quality. Factors such as mattress type, usage, and care can influence its longevity. Regular maintenance, such as rotating the mattress and using a mattress protector, can help extend its life, ensuring consistent comfort and support over time.

  • Are used mattresses a good idea?

    Used mattresses can be a great idea if you're looking to save money without compromising on comfort. Our refurbished mattresses are carefully restored and cleaned, making them a cost-effective and eco-friendly choice. They offer the same level of comfort and support as new mattresses but at a lower price and most have only been used for a few days before being returned.

  • What happens to returned mattresses?

    Returned mattresses are carefully inspected, cleaned, and sanitized before being refurbished. We ensure they meet our strict quality standards before offering them for resale. This process not only extends the life of the mattress but also provides customers with a high-quality product at a discounted price.

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Explore Our New Accessories

Mattress Toppers

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Pillows

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Duvets

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Bedding Set

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Mattress Protectors

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